SATISFACTION OF STUDENT SERVICES IN SELECTED STATE UNIVERSITIES AND COLLEGES (SUC)

This descriptive inquiry study aimed to determine the levels of satisfaction of student services in State Colleges and Universities (SUC) during the School Year 2018-2019. A standardized questionnaire was used to gather the data. There were 322 students from School A and 350 students from School B selected through stratified random sampling as respondents. Measures of central tendency (Mean & Standard Deviation) and t-test were used to solve the significant difference.  The findings indicated that students were much satisfied with the aforementioned services except with the services for students with special needs and persons with disabilities. There was a significant difference in the levels satisfaction between the schools A & B. Significant difference was also found in the level of satisfaction of students except for the career and job placement, student handbook development and services for persons with special needs and disabilities.

Keywords: Awareness, Availment, Satisfaction, Student Services.

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